Voice over IP (VoIP) is a type of phone system that uses an internet connection, rather than a traditional phone line, to transmit voice traffic. One of the most popular reasons for choosing VoIP is cost savings: VoIP service plans are typically less expensive than traditional phone system costs, systems require minimal maintenance, and costs are assessed as a monthly rate only- no long distance charges are applied when you use a VoIP system.

 VoIP service provides standard features like voicemail, caller ID, and call waiting, as well as advanced features like video conferencing, call tracking, and online system management.

 To use a VoIP system, you'll need three things: A high-speed internet connection, a VoIP service plan, and phone equipment. Most residences and businesses already have a broadband internet connection fast enough to accommodate a VoIP system- typically a bandwidth of 90 kbps is sufficient. Finding a VoIP service plan is easy if you know what to look for- VoIP vendors design service plans to suit small companies, large corporations with multiple offices, households, and every type of user in between.

 Most companies will require that you use VoIP-compatible phone equipment- you can purchase VoIP phones or VoIP adaptors, or use the microphone and speakers connected to your computer to make calls. Many providers also allow you to access your VoIP service account at any location on certain mobile devices and cell phones.